Clearer Digital Journey for Gold Loan Customers
- Banking and Finance
- Web Applications
- Gold Loans
- Loan Calculator
Scope
Sarvasva Capital needed a customer friendly website that explained its gold loan schemes, estimated eligibility and moved enquiries into an online application flow.
Solution
We designed a responsive gold loan experience with a live calculator, scheme information, application prompts and a clear enquiry handoff to the lending team.
Clear Scheme & Process Guidance
Rates, loan ranges, repayment choices and the three step journey are explained clearly, helping customers understand the product before enquiring.
About Sarvasva Capital
The online experience makes key lending information easier to understand before a customer visits a branch or speaks with the team
The website turns complex gold loan information into a simpler customer journey, helping visitors estimate eligibility and submit an enquiry with confidence.
The website turns complex gold loan information into a simpler customer journey, helping visitors estimate eligibility and submit an enquiry with confidence.
Online Enquiry Journey
Customers can move from an estimate to an enquiry in the same experience, while the Sarvasva team receives a clear request for follow-up
